Return and Exchange Procedure
Option #1 – Return In-Store
Returns can be processed within 7 days from the time of purchase in-store at 101a-2417 Beacon Avenue Sidney, BC. Any taxes charged will be refunded in accordance with the items returned. Shipping, handling & delivery charges are non-refundable.
Option #2 – Return by Mail
Please email us at [email protected] within 7 days of receiving your purchase, prior to return shipping for approval. Cost of return shipping is the customer’s responsibility.
We do not offer return shipping labels. Items must be in original packaging and in their original state to be eligible for a refund.
We will issue a refund or exchange once we receive the item back to our store with a valid receipt or packing slip, unused and in its original packaging.
Please contact us and we will be happy to help!
Email [email protected], or call our team at 778-426-4663.
Thank you for shopping at Avenue B Home Decor, we truly appreciate your support.